FAQ
Here you will find all frequently asked questions
Delivery
What do I get after ordering the product
You will receive an email containing the necessary identifiers to activate your subscription, as well as the installation steps depending on the device chosen..
How do I change the delivery email?
Simply contact us here indicating the order number and the new email address.
A new email will be sent within 1 to 4 hours.
What is the delivery delay?
Delivery is instant.
Payment
What are the payment options available
We accept Paypal and all types of credit cards.
Payment made but no confirmation received?
1- Make sure you have entered the correct email address.
2- Check spam.
If you have not received the email or have entered an incorrect email address contact us here.
I paid twice, how can I cancel the second order?
Cancellation is possible.
Contact us here for cancellation.
Termination and change
How to cancel a subscription?
Cancellation is possible without additional costs during the first 3 days.
How to change the subscription
Contact us here for the change of subscription.